Privacy and Terms
This site is owned and operated by The Craft Tour Company Ltd. Our company registration number is 11464827 and our registered address is International House, 61 Mosley Street, Manchester, United Kingdom, M2 3HZ.
We are committed to protecting your privacy. We will only use the information we collect about you lawfully and in accordance with General Data Protection Regulations (GDPR).
As you use our site, we may collect data from you to improve and personalise your experience. The data we collect is outlined on this page.
All information that we hold is held securely in accordance with our internal security policy and the law. Your data will not be shared with any third parties that are not mentioned on this page.
You may, at any time, request to see the data that we are holding about you, or request for your information to be removed. Please send us an email at firstname.lastname@example.org.
Placing an Order/Booking a tour
By placing an order with us, you agree to share your data with us so that we may fulfil your order. The information we require to carry out your purchase will include:
- Your name
- Your billing and delivery address details
- Your email address
- Your contact telephone number
We do not store any credit card details on our website. All payments are managed by Stripe and/or PayPal depending on your preference.
Upon placing your order you will receive a confirmation email to the address that you provide. This email will outline the information you have given us, as well as providing any information necessary for you to contact us about your booking.
We will keep your contact details on file until after you have completed your chosen tour. After that date, we will keep your full name on file but remove any further information such as your address and phone number.
The only other contact you will have from us may be a follow up email to ask for feedback from the tour you booked.
When you contact us through any means (including email, telephone, social media, or our online form) we will never use your information for anything other than the reason of your contact.
Anonymous usage data
We may collect data about items that you view or purchase. This information will only be used to personalise your experience on our website, but may be used anonymously as part of our website usage statistics analysis.
We may use technology to track the patterns of behaviour of visitors to our site whilst they are on our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening.